Legal

Privacy Policy

This Privacy Policy explains how Auxilla collects, uses, and protects personal data when you use the platform. We aim to be transparent and to handle personal data in line with applicable privacy laws, including UK GDPR where relevant.

Last updated 16 February 2026support@auxilla.co.uk
01

Data we collect

  • Account data: email address, account role, and profile information you provide.
  • Usage data: information about how you use the platform, including device and browser information, logs, and diagnostics.
  • Messages and content: information you send or submit through the platform, subject to moderation and reporting processes.
  • Payment data: payments and payouts are handled through Stripe or similar providers. Auxilla does not store full card details.
02

How we use your data

  • To provide and operate the platform and its features.
  • To support campaign workflows, applications, messaging, and payouts.
  • To improve performance, reliability, and user experience.
  • To help detect fraud, abuse, and policy violations.
  • To send important service emails, security notices, and transactional updates.
03

Legal basis

  • Contract: where processing is needed to provide the service you signed up for.
  • Legitimate interests: for platform security, fraud prevention, and service improvement.
  • Legal obligations: where retention or disclosure is required by law.
  • Consent: where required for optional communications or similar processing.
04

Sharing your data

Auxilla may share data with trusted providers that help operate the platform, such as payment providers, email providers, hosting providers, and infrastructure partners.

We do not sell your personal data.

05

Data retention

We retain personal data for as long as needed to operate the platform, meet legal or compliance obligations, resolve disputes, and support legitimate business needs.

06

Your rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Request export of certain data
  • Object to certain processing

To exercise rights or ask questions, email support@auxilla.co.uk.

07

Cookies

We use essential cookies and limited preference-related cookies to support the platform. See our Cookie Policy for more detail.

08

Contact

If you have privacy-related questions, contact support@auxilla.co.uk.